Health Insurance

Undergraduate Students:

You can choose to enroll in social insurance either in Kunshan or your hometown. You will be required to send the evidence of social insurance in your hometown or any other equivalent commercial medical insurance to us or sign the waiver form if you don’t want to purchase social insurance in Kunshan.

昆山社保介绍:

江苏省昆山市大学生居民医保,涵盖日常医院门诊(昆山市内),住院的报销,保险为年缴,结算周期为1月1日至12月31日。缴费时间一般在每年的11月中旬到12月中旬,我们会邮件提醒大家缴费购买,费用参考(大学生自费部分150RMB,政府补贴650RMB)。学生需要在手机上进行自行支付。如果入学时收集保险信息时选择购买,将默认参与入学次年的医保,大一新生入学当年从入学日至12月31日的保费无需单独缴纳。在等待医保卡期间发生的就医,请保留病历和发票,待保险正式生效后,携江苏省社保卡、身份证或其他有效证件、学生证及就医材料至昆山医保中心报销,详情请咨询0512-57553918(业务)、0512-57595729(信息)。

相关信息和表格(可下载):

2021昆山居民社会保险费缴纳操作手册 

江苏省昆山市省内异地就医登记备案表 

江苏省昆山市苏州大市异地就医登记备案表 

江苏省昆山市跨省异地就医登记备案表 

Social Insurance Waiver 

社保局网站链接 

Graduate students and visiting students: 

You are required to have and maintain comprehensive medical insurance that covers any possible injuries and illnesses sustained while participating in the programs in DKU through one of the options below:

(a) Chinese social insurance in your hometown;

(b) Purchasing DKU commercial insurance plan, click the link below for more information;

Commercial health and accident insurance (研究生商业医疗保险简介)

Commercial health and accident insurance guide (研究生商业医疗保险理赔指引)

 (c) Waiving this insurance by providing proof of another insurance plan that provides inpatient and outpatient care coverage in Mainland China.

Medical Insurance

All international students are required to be enrolled in a commercial medical insurance plan and this is currently managed by ISS International Students Services Office of Student Affairs. DKU’s insurance does not include any coverage outside of China, including in emergenciesInformation about selecting a plan will be sent to students’ DKU email over the summer, and please contact ISS if needed. Click the link below for policy:

DKU AXA insurance plan 

DKU offers sponsored plans. Additionally, students can apply for a waiver if they can provide proof, in English, of existing coverage for inpatient and outpatient treatment in Mainland China. When students participate in the study abroad program, they need to abide by the student medical health insurance policies of their host institutions. 

For students who already hold an insurance card: scan the QR code behind the insurance card, link your card and check detailed introduction about the insurance scheme and policies.

Any queries regarding insurance use: please contact insurance company customer service: 95550

How to submit your insurance claims?

  • <5000 RMB, scan the QR code behind the insurance card, link your card and check more detail;
  • >5000 RMB, call 95550 for help.

International student ISOS

All international students are required to enroll in a DKU group member plan with International SOS (ISOS).  ISOS is a medical assistance and travel security services company (https://www.internationalsos.com/). Click the link below for the policies:

ISOS Services Introduction 

ISOS policy

ISOS offers 24/7 on-line translation, please call ISOS customer service 010-64629100 if you need assistance.

More information about ISOS, please contact with ISS (International Student Service).

All the DKU students will have additional accident insurance, and the cost will be covered by DKU. If you need any help please contact us at 0512-36657228.