Health Insurance

Undergraduate Students:

You can choose to enroll in social insurance either in Kunshan or your hometown. You will be required to send the evidence of social insurance in your hometown or any other equivalent commercial medical insurance to us or sign the waiver form if you don’t want to purchase social insurance in Kunshan.








Social Insurance Waiver 


Graduate students and visiting students: 

You are required to have and maintain comprehensive medical insurance that covers any possible injuries and illnesses sustained while participating in the programs in DKU through one of the options below:

(a) Chinese social insurance in your hometown;

(b) Purchasing DKU commercial insurance plan, click the link below for more information;

Commercial health and accident insurance (研究生商业医疗保险简介)

Commercial health and accident insurance guide (研究生商业医疗保险理赔指引)

 (c) Waiving this insurance by providing proof of another insurance plan that provides inpatient and outpatient care coverage in Mainland China.

Medical Insurance

All international students are required to be enrolled in a commercial medical insurance plan and this is currently managed by ISS International Students Services Office of Student Affairs. DKU’s insurance does not include any coverage outside of China, including in emergenciesInformation about selecting a plan will be sent to students’ DKU email over the summer, and please contact ISS if needed. Click the link below for policy:

DKU AXA insurance plan 

DKU offers sponsored plans. Additionally, students can apply for a waiver if they can provide proof, in English, of existing coverage for inpatient and outpatient treatment in Mainland China. When students participate in the study abroad program, they need to abide by the student medical health insurance policies of their host institutions. 

For students who already hold an insurance card: scan the QR code behind the insurance card, link your card and check detailed introduction about the insurance scheme and policies.

Any queries regarding insurance use: please contact insurance company customer service: 95550

How to submit your insurance claims?

  • <5000 RMB, scan the QR code behind the insurance card, link your card and check more detail;
  • >5000 RMB, call 95550 for help.

International student ISOS

All international students are required to enroll in a DKU group member plan with International SOS (ISOS).  ISOS is a medical assistance and travel security services company ( Click the link below for the policies:

ISOS Services Introduction 

ISOS policy

ISOS offers 24/7 on-line translation, please call ISOS customer service 010-64629100 if you need assistance.

More information about ISOS, please contact with ISS (International Student Service).

All the DKU students will have additional accident insurance, and the cost will be covered by DKU. If you need any help please contact us at 0512-36657228.