You can choose to enroll in social insurance either in Kunshan or your hometown. You will be required to send the evidence of social insurance in your hometown or any other equivalent commercial medical insurance to us or sign the waiver form if you don’t want to purchase social insurance in Kunshan.
Graduate students and visiting students:
You are required to have and maintain comprehensive medical insurance that covers any possible injuries and illnesses sustained while participating in the programs in DKU through one of the options below:
(a) Chinese social insurance in your hometown;
(b) Purchasing DKU commercial insurance plan, click the link below for more information;
(c) Waiving this insurance by providing proof of another insurance plan that provides inpatient and outpatient care coverage in Mainland China
All international students are required to be enrolled in a commercial medical insurance plan and this is currently managed by DKU Campus Health Clinic of Student Affairs. DKU’s insurance does not include any coverage outside of China, including in emergencies. Information about selecting a plan will be sent to students’ DKU email over the summer, and please contact campus clinic if needed. Click the link below for more details:
DKU offers sponsored plans. Additionally, students can apply for a waiver if they can provide proof, in English, of existing coverage for inpatient and outpatient treatment in Mainland China. When students participate in the study abroad program, they need to abide by the student medical health insurance policies of their host institutions.
For students who already purchased AIA insurance plan: please check service manual to know how to get your e-card and check detailed introduction about the insurance scheme and policies.
Any queries regarding insurance use, please contact insurance company: AIA
AIA: 400 838 3288
AIA emergency hotline: Mainland China 400 818 0628, Oversea +861084687311
AIA EAP Hotline: 400 619 1990
AIA reservation& appointments: email@example.com
How to submit your insurance claims if the medical institution can’t provide direct payment service?
International student ISOS
All international students are required to enroll in a DKU group member plan with International SOS (ISOS). ISOS is a medical assistance and travel security services company. Click the link below for the policies:
ISOS offers 24/7 service, please call service hotline if you need assistance.
Mainland China: 4008180628
Outside Mainland China: +861084687311
More information about ISOS, please contact with customer service hotline.
All the DKU students will have additional accident insurance, and the cost will be covered by DKU. If you need any help please contact us at 0512-36657228.